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JGCreat is the slicer software JGCreat supplies with their printers. JGCreat is a rebadged version of Cura. We recommend you use the original Cura software instead. See this page for more information on setting up Cura, and for some suggested printing settings.
JGCreat is supplied on a USB stick, but if you try to install it from there, you will have problems, due to the chinese characters in the file location.
To install JGCreat, first copy the installer file to your desktop, and then try to install it from there.
If you have lost your copy of JGCreat, you can redownload it at the following link. This link contains an exact copy of all the files on the USB included with the JGAurora A5.